Privacy Policy

Who we are

Our website address is diygeek.co.za. This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from the Site.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device — your web browser, IP address, time zone and some of the cookies installed on your device. We call this “Device Information”, and collect it using:

• Cookies — data files placed on your device, often with an anonymous unique identifier.
• Log files — track actions on the Site and collect your IP address, browser type, ISP, referring/exit pages and date/time stamps.
• Web beacons, tags and pixels — electronic files that record how you browse the Site.

When you make or attempt a purchase, we also collect Order Information: your name, billing and shipping address, payment information, email address and phone number. “Personal Information” means both Device and Order Information.

How do we use your personal information?

We use Order Information to fulfil orders (processing payment, arranging shipping, providing invoices and order confirmations), to communicate with you, to screen orders for risk or fraud, and — in line with your preferences — to provide information or advertising about our products. We use Device Information to help screen for risk and to improve and optimise our Site.

Sharing your personal information

We share your Personal Information with third parties who help us use it as described above — for example WordPress (our store platform) and Google Analytics. We may also share it to comply with applicable laws, respond to a lawful request, or otherwise protect our rights.

Behavioural advertising & Do Not Track

We use your Personal Information to provide targeted advertisements we believe may interest you; you can opt out through Facebook, Google and Bing, or the Digital Advertising Alliance opt-out portal. Please note we do not alter our data-collection practices when we see a Do Not Track signal from your browser.

Your rights, data retention & minors

If you are a European resident you may access, correct, update or delete personal information we hold about you. When you place an order we retain your Order Information unless and until you ask us to delete it. The Site is not intended for individuals under 16. We may update this policy from time to time.

Contact us

For questions or complaints, email info@diygeek.co.za or write to: